![]() Here’s a general breakdown of how internet capabilities can vary from 1 Mbps up to 5,000+ Mbps: Internet Speed (Mbps)īasic web browsing, email, music streaming, SD video streaming The concept of “good” internet speed can vary significantly based on individual needs and the type of online activities you engage in. A ping below 20 ms is excellent, while anything over 150 ms could result in noticeable lag. Lower ping means less delay and is crucial for activities requiring real-time responses, such as online gaming or video calls. Ping (Latency)Īlso known as latency, ping measures the time it takes for data to travel from your device to a server and back. For example, a speed of 5 Mbps is considered decent for most upload tasks. Generally, upload speeds are slower than download speeds. Upload speed is important for activities like video conferencing, sending large files, or online gaming. Upload speed is the speed at which data can be sent from your device to the internet. For instance, speeds of 25 Mbps or more are usually sufficient for streaming HD video. A higher download speed means you can stream, download files, and load webpages faster. It’s measured in Megabits per second (Mbps). Here’s what each of these terms means and how to interpret your results: Download Speedĭownload speed measures how quickly data can be downloaded from the internet to your device. As to your operating system, its performance can vary depending on the version you’re running and if it’s up to date.SHARE URL How to read your internet speed test resultsīandwidthPlace’s internet speed test measures three main components: download speed, upload speed, and ping.Using a private virtual network (VPN): The speed tested will be limited to that of the VPN.Background apps and processes: Things like backups, updates, games, antiviruses and firewalls can all slow the speed down.Type and version of browser: Make sure your Internet browsers are up to date.For example, the optimal speed of a GIGA plan may not be reached on a single wired device. Your device’s setup and capability: If you run a speed test from a device with a lower speed capability than your plan, the results will be limited to the device’s approximate speed.The technology, namely the type of processor, the motherboard, the hard drive and the RAM, significantly affects your device’s speed. How old your devices are: New devices perform better than old ones. ![]() The number of devices connected: If too many users are connected at the same time, it may slow down your Home Network.The location of the Helix Fi gateway or router: The distance and the obstacles between the device being tested and the Helix Fi gateway or router can have a significant impact on the Wi-Fi network.The following factors can affect your speed test results. Your equipment or installation is making the connection flow slower Services, conditions and rates may vary by region and are subject to change without prior notice. Any changes made to a service, or combination of services, may result in a rate adjustment. The figures represent approximate data use and vary according to the person’s use, the websites they visit, as well as the quality of the songs and videos they download.Rates are determined according to the services that are selected by the customer. The number of connected devices is provided only as an example of a customer’s average Internet use. Customer can pay for device in one or several instalments. Additional à la carte channels, devices and other options are not included in the calculation of the monthly service rate required to be eligible for the discount.Installation of a Helix Fi Gateway required. Maintaining this discount is conditional upon customer subscribing to a Television package and/or Internet plan with a minimum monthly service rate of $70.00. This limited-time offer applies to new Videotron Residential customers who subscribe to Internet and/or Television and entails a promotional discount of $5.00 /month for 1200 months. Customer can pay for a device in one or several instalments. Additional installation fees not included. The installation fee includes the installation of Television, Internet and Telephone if installed on the same day, for a maximum of five (5) outlets per visit. ![]() ![]() Installation of a Helix Fi Gateway required. ![]()
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